Privacy policy

Privacy Policy

At NYGoods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices you have regarding your data. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or place an order:

  • Personal Details: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details, PayPal, or other payment method information (processed securely by third-party providers).
  • Order Information: Products purchased, order history, and delivery preferences.
  • Technical Data: IP address, browser type, operating system, device identifiers, and website usage data collected through cookies and analytics tools.
  • Marketing Data: Communication preferences, responses to promotions, and interactions with our emails or online advertisements.

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Process payments and help prevent fraudulent transactions.
  • Send order confirmations, updates, promotions, and newsletters (where permitted).
  • Improve our website, products, and overall customer experience.
  • Comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell your personal information. Your data may be shared with trusted third parties only as necessary, including:

  • Payment Processors – to securely process transactions.
  • Shipping & Logistics Partners – to deliver your orders.
  • Service Providers – such as website hosting, analytics, IT support, and marketing tools.
  • Advertising Partners – including platforms like Google or Facebook, to display relevant ads (only where consent is provided).
  • Legal Authorities – when required to comply with laws or protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertising.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.

5. Your Rights

Depending on your location, you may have specific privacy rights:

United States Customers

  • You may opt out of marketing emails at any time using the “unsubscribe” link.
  • California residents may exercise rights under the California Consumer Privacy Act (CCPA), including requesting access to or deletion of personal data. We do not sell personal information.

European Union & United Kingdom Customers (GDPR)

  • Right to access and obtain a copy of your data.
  • Right to correct inaccurate or incomplete data.
  • Right to request deletion of your data.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.

To exercise any of these rights, please contact us at contact@nygoods.co.

6. Data Security

We use appropriate administrative, technical, and physical security measures to protect your personal information. While we strive to safeguard your data, no online transmission is completely secure.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, meet legal requirements, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.

9. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be available on this page.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: contact@nygoods.co
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST